Welcome To Vibeat Help Center

You can place an order via any of the following methods: Vibeatstore is pleased to offer fast and secure online ordering. Simply search for your product and click add to cart. Create an eCommerce login to save your information for future purchases, or checkout as a guest.

• Your shipping, order information & billing address.
• Phone number & email address for order confirmation and invoice.
• Payment method – please provide a credit card number to complete your order.

With the help of extensive contingency planning, our supply operations have recovered well. At the moment we can deliver all products within the communicated lead times.

All of our products have free shipping in the US only.

All in-stock orders received will be shipped out the same day. 

We guarantee that at the time of shipment that your product is free from defects in materials and workmanship. If there is a quality problem please contact us, we promise a one-year quality assurance, as well as a 30-day no-questions-asked return. Please note that we will not cover the return postage for non-quality issues.

Malfunction and/or breakage/damage resulting from any external factors after delivery of product is covered under our terms of warranty. Please notify us within 24 hours of receiving the goods.